Terms of Service

Terms of Service

By using Lab42 (our services or website) you accept without limitation our terms of service. You are responsible to keep up to date on the terms of service, which can change at any time. 

What We Provide

Lab42 is a full-service market research firm. We provide online survey creation, through a Lab42 account manager or the online survey creation tool, obtain respondents using social networks, and deliver survey results to the client through email or the online dashboard. 

Who Our Services Are For 

The use of Lab42 is available to all persons who agree by these terms of service. Lab42 may not be used for purposes not in accordance with all of your country’s laws and other laws that apply to you. 

What is Allowed 

Lab42 makes it easy for anyone to obtain market research. In order for anyone in your target market to take your online surveys, you may NOT: 

  • Post unlawful, harmful, or obscene content.
  • Forge headers or otherwise impersonate someone.
  • Post content you do not have the right to transmit.
  • Post content that infringes on trademarks or copyrights.
  • Post viruses or malicious scripts.
  • Post spam or link bait. 

Rights Reserved 

Lab42 reserves the right to filter any content posted and to remove objectionable posts without notice. Lab42 may also cancel accounts for users who violate the Terms of Service. 

Lab42 respects your copyright. You retain full copyright of any original content that you send us. By posting to Lab42, you grant us a license to distribute your content on this site. 

To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections to your account. We may store any information provided by you on our servers.

The prices listed on our website may change at any time. Whether you use Lab42’s services through our website or through an account manager, you are required to pay us for our completed services at the price agreed upon at the time we field your survey.

By signing up as a user at Lab42.com, you will receive Lab42’s e-Newsletter. You may opt out of receiving emails from Lab42 by clicking the unsubscribe link in any of the emails sent to you by Lab42. 

Ownership Rights 

As a Client or User of Lab42, you are solely responsible for your own User Submissions. By transmitting your User Submissions to the Website or otherwise through or via Lab42 you represent that you have all rights and authorizations necessary to post, submit, display, produce, or otherwise transmit such content. You agree that you will not submit material that is or contains the intellectual property of a third party that you do not have permission to use. 

You shall retain all of your ownership rights in your User Submissions; however, by submitting material to Lab42 you grant Lab42 the irrevocable, fully transferable rights to use, reproduce, distribute, modify, transmit, prepare derivative works of, display, and produce the material in connection with Lab42 and Lab42’s business, but solely in accordance with these Terms of Use and our Privacy Policy. To the extent you do not have ownership rights to any of your User Submissions, you shall indemnify Lab42 for any claim regarding Lab42’s use of your User Submissions. 

By using Lab42's website and survey platform, you acknowledge and agree that you will not copy, transmit, reproduce distribute, modify derivative works or display or produce any material you view while taking a survey. This information belongs solely to Lab42 Research, LLC and/or a Lab42 client. 

Disclaimer 

Under no circumstances will we be liable in any way for any content, including, but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to our services or our website. 

The Services that Lab42 provides are always evolving and the form and nature of the Services that Lab42 provides may change from time to time without prior notice to you. In addition, Lab42 may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally and may not be able to provide you with prior notice. We also retain the right to create limits on use and storage at our sole discretion at any time without prior notice to you.

Indemnity 

By accepting these Terms of Use, you agree to indemnify and otherwise hold harmless Lab42, its officers, employees, agents, subsidiaries, affiliates and other partners from any direct, indirect, incidental, special, consequential or exemplary damages resulting from i) your use of Lab42; ii) unauthorized access to or alteration of your communications with or through Lab42, or iii) any other matter relating to Lab42. Any business transactions which may arise between users from their use of Lab42 are the sole responsibility of the users involved, and we disclaim any and all responsibility for such transactions. 

YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. 

These Terms and any action related thereto will be governed by the laws of the State of Illinois without regard to or application of its conflict of law provisions or your state or country of residence. All claims, legal proceedings or litigation arising in connection with the Services will be brought solely in Chicago, Illinois, and you consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum. If you are accepting these Terms on behalf of a United States federal government entity that is legally unable to accept the controlling law, jurisdiction or venue clauses above, then those clauses do not apply to you but instead these Terms and any action related thereto will be will be governed by the laws of the United States of America (without reference to conflict of laws) and, in the absence of federal law and to the extent permitted under federal law, the laws of the State of Illinois (excluding choice of law). 

Need to Contact Us?

Should you have other questions or concerns about these terms of service, you can contact us at 3349 N. Clark Street, OFC, Chicago IL 60657 or send us an e-mail at info@lab42.com.